1. Introduction
Welcome to evert . These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at evert.com(together or individually “Service”) operated by evert. Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them. If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at [email protected] so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.
2. Information We Collect
We collect the following types of information: a. Personal Information Name, address, phone number, email Installer and customer profiles RFID tag assignments Energy provider preferences b. Device & Technical Information PMU serial numbers Installation data (e.g., main fuse values, Wi-Fi credentials) Smart device integration details EV-related data (e.g., battery level, charge state) c. Usage Data Charging session logs Energy consumption/production metrics AMS meter readings HVAC usage (if connected) Mobile and web app interaction data
3. How We Use Your Information
We use your information to: Provision, install, and manage the Power Management Unit Configure smart charging, solar energy, HVAC, and load balancing Provide access to the installer and end-user apps Enable EV connectivity, energy tracking, and V2G functions Generate invoices and support retailer operations Communicate updates, alerts, and marketing offers (where applicable) Improve user experience through analytics and forecasting
4. Sharing Your Information
We may share your information with: Certified Installers: for configuration and support Retailers & Distributors: for order processing and fulfillment Commercial Property Managers: for managing RFID access and billing Service Providers: such as Enode, Nordpool, and Zendesk, for smart charging, energy pricing, and support Government or regulatory bodies: where required by law We do not sell your personal data to third parties.
5. Third-Party Services
Our platform integrates with third-party services including: Enode (for EV & HVAC control, smart charging, VPP) Nordpool (for real-time energy prices) Zendesk (for customer support) These services operate under their own privacy policies, and we encourage you to review them.
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including: Encrypted transmission Role-based access control Secure data storage in cloud infrastructure However, no method of transmission or storage is 100% secure. Use of the Services is at your own risk.
7. Your Rights
Depending on your jurisdiction, you may have the right to: Access, update, or delete your personal data Object to or restrict certain processing Withdraw consent where processing is based on consent Lodge a complaint with a data protection authority
8. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have done so, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or via email. Continued use of the Services after updates constitutes acceptance of the revised Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: 📧 Email: [Insert Contact Email] 📞 Phone: [Insert Phone Number] 📍 Address: [Insert Company Address]
